image_30.jpg

Workplace bullying

The following is an interview I conducted today with Margaret Jones PhD, who has written a book about her experiences titled: Not of my making: Bullying, scapegoating and misconduct in Churches.

The nub of one-sided psychological abuse and power and control is that it occurs across all social institutions. In fact the trigger that helped Margaret realise what was happening to her was a television show explaining school bullying.

Whilst the abuse Margaret experienced occurred within the context of churches, her story resembles those told by survivors of workplace bullying. Her coping strategies also resemble those of women who experience psychological abuse by their male partners.

Church of good shepherd

Clare: What were the tactics of bullying, scapegoating, misconduct and psychological abuse that you experienced as the target of those tactics?

Margaret: My adversaries refused to talk directly to me about their complaints. Instead they gossiped with each other about me. They shunned me during social events such as coffee hour but made a big show of coming over to me during church services to hug me even when I told them I didn’t want them touching me. They also carried stories to the minister who then chastised me. Eventually they initiated church discipline procedures against me and ousted me from church.

Clare: At what point did you actually define what was happening as psychological abuse?

Margaret: The abuse began in 1993 and went on for 10 years. I was slow to figure it out. Somewhere near the end of that time, Stossel (a TV magazine reporter) had a television shot on school bullying. That was when I realised not only that I was being bullied, but that it wasn’t my fault.

Clare: I was interested to read in your book at the point where you were really starting to understand what had been happening to you over those years, that in order to forgive, survivors of abuse first need to blame their perpetrators and not themselves. But, like survivors of domestic violence, it can take years to understand the dynamics of the behaviours from people you love and trust. How did you respond in the immediate moment back before you really understood you were being abused?

Margaret: I kept trying to find out what was wrong so I could fix it. I tried to get the people involved to talk to me about it.

Clare: How did you cope in the days/weeks after the abuse?

Margaret: Not well at first. I was anxious, suicidal and fought strong urges to self-harm. I sought counselling and began journaling. I also began reading everything I could find on church conflict and bullying. I corresponded with some of the authors of those books. I also joined some online support groups for survivors. Once I realised I was being bullied and it wasn’t my fault I fought back more effectively. Since my adversaries wouldn’t leave me alone I filed a professional liability claim against them. Fighting back really helped. Writing “Not of My Making” also helped me to figure things out and heal.

Online support groups Margaret recommends as helpful include http://christiansurvivors.com/ and http://www.advocateweb.org/index.php.

Clare: What type of people in the churches psychologically abused you?

Margaret: People bully in churches for the same reasons they bully everywhere. I think if you are more concerned with maintaining appearances and don’t believe in expressing anger directly you are more likely to use back room type of tactics. Also, if you are prone to jealousy and aren’t willing to admit you have “negative emotions” or that you sin like everyone else you are more likely to bully. Often people who bully are trying to protect or gain status and power. One way to achieve power is to defeat someone who is perceived as competent or having status. I think my adversaries were trying to promote their own agendas. By attacking me at Murray church they avoided discussing my concerns. At FXUU church my interest in Christianity was a direct threat to those who wanted to promote neo-paganism. At Immanuel I think there was a lot of jealousy. Pastor Karen whose own marriage was failing resented my successful marriage to Lyndon. Others resented my affluence and professional status. There was also a lot of prejudice about women and race (Margaret is married to a Black Trinidadian man). I think they succeeded in consolidating their power and status while strengthening the cohesiveness of their clique. That is why they had no need to talk to me and negotiate.

Clare: In what ways do you think (a) being a woman, (b) a woman with a PhD, and (c) a white woman married to a black man related to being abused?

Margaret: Because they made me different. And there’s a lot of social psychology research into how people treat minorities and women. If a minority or a woman matches their stereotype, and their behaviour matches that stereotype, they will be liked. But if their behaviour doesn’t match the stereotype they will be disliked.

Clare: What kind of support mechanisms existed that made it easy for the bullies to bully in the first place, and made it easy for them to continue their campaign of psychologically abusing you?

Margaret: The church leadership both within the congregation and in the denomination supported the bullies. The leadership was assumed to be right and good by virtue of their position. They were able to hide what was going on and/or distort information. There was no policy and procedure to bring a complaint or to ask for mediation by a disinterested party.

Martinborough Church

Clare: What kind of help from family, friends or professionals did you find most helpful?

Margaret: Therapy was essential – it was different from other experiences – because Steve (my therapist) lived through it while I was living it. Being believed was essential. My husband, during the FXUU church thing, was very supportive. He read me a poem about a wife who’s been abused and what it’s like at midnight. He was vigilant at night about where I was at emotionally and what I was doing – also during the day when he was concerned I was suicidal.

Clare: What kind of help from family, friends or professionals did you find detrimental?

Margaret: Comments such as, “You should just get over it and move on”. Refusal to talk about it. Psychologists are not well trained about this issue, or they approach it totally wrong. They don’t know their social psychology enough to understand the interactions. Psychologists think the client is misperceiving it. But I was right about my intuitions.

People still say, “What part of this was your fault?’ and I answer, “That I trusted the wrong people”. Psychologists say both parties are at fault. Mutuality is the belief in a “Just World” – that belief blinds people to evil. It may be person “a’s” fault, or person “b’s” fault or it may be both. In each case you have to investigate the reality – but that requires work – so people just walk away. They think, “If I can say it’s both their faults I can just walk away from both of them.”

Clare: Why do you think the bullies chose you as a target, and not others?

Margaret: Same reason they did in the schoolyard. I was short, introverted, competent and intelligent. I also didn’t know how to fight back. I was too nice and not aggressive enough. I think bullies test the waters and see how far they can go. For instance in the early grades school bullies choose targets randomly. By middle school they have figured out who won’t defend themselves well and who lacks allies. Bullying is a way to knock out the competition. My professional status and willingness to share my beliefs and opinions also made me visible. They perceived me as a threat to their own agendas.

By fighting back and aggressiveness I mean that, if criticised, I would think, “They must be right”, “What can I do to fix it?”– rather than a more appropriate response, “You’re wrong.” So I mean assertiveness.

Clare: Looking back, what would you now say are the warning signs that someone should look out for so they could define what is happening to them as psychological abuse – and not blame themselves?

Margaret: I am finding this one hard to answer. I think you need to pay attention to how people talk or don’t talk to you. Do they make comments that leave you feeling inadequate? Do they criticise or put you down especially in front of others? Do they give unsolicited advice? Do they continue to do things that make you uncomfortable even when you have asked them to stop?

Clare: Given everything you’ve learned from your experience of psychological abuse, how do you deal with it differently now?

Tauranga Historic ChurchMargaret: First there is a change in mindset. I no longer worry about whether someone likes me or not. I ask myself if I like them and pay more attention to whether they reciprocate offers of friendship. I stay away from people who don’t think it is okay to express anger or who confused feeling anger with behaviour. I am also more willing to be aggressive if I think it necessary. I will push back in some way. I won’t let put downs go by without responding to them. I talk to others about it and seek allies. It is important to have allies. You can see this in the way I have handled some negative reviews of my book. I have written blog posts about it. I also am more observant of other people’s behaviour in group settings.

For instance, in my current church, power is handled very differently. Initiative from church members is encouraged. Things are not so top down. I also read the church constitution before I joined and noted that the constitution included a structure for dealing with complaints. The minister at the church where I am now has the view that any complaints should be made openly to that person, that you should have the nerve to say it to them, or not say it at all. Whereas in one of the churches where I experienced abuse, Pastor Karen had all sorts of reasons why it was okay for people to go behind my back to her.

Clare: What advice do you have for others about the most effective strategies they could use to cope if they find themselves embroiled in a pattern of being psychologically abused?

Margaret: Assert yourself when unfairly criticised. Learn verbal self-defence tactics. Find allies and don’t be silenced. Talk to as many people that will listen about what is happening. There is a risk if you stay. If your adversary is very powerful they will find a way to silence or run you out. If the leadership condones gossip and bullying – for your own sake, you need to leave. I should have left earlier and found a healthier church. Nothing I did was going to change things. I didn’t have enough power.

. . . . .Knox Church Dunedin

Although this is the end of my interview with Margaret, I am half way through reading her book Not My Making and intend posting a review of it in October. It is a very personal story of what happened to her and how she made sense of the insidious, often subtle, sometimes obvious psychological abuse across time. Meantime it is available from the publisher or at Amazon.

{ 14 comments }

How victims cope with psychological abuse and control

by Clare Murphy PhD on February 16 2009

I had two clients arrive today in tormented distress. One client was confused about her husband’s behaviours. She was also distraught because she is yearning to leave, but feels guilty at the thought of doing so. She wants to leave but is still confused about why he continues to be abusive and controlling despite the wide range of strategies she’s used over the years to try to resolve the problem. He controls the money. He spends over and above the budget. He disposes of her possessions including cars. He makes all the family decisions. He never takes responsibility for any of his actions. He lashes out with his fists. He threatens to leave but stays. He denigrates her. He is unkind. He ignores her for days on end. He lives in his own world. He has isolated her from her friends. She has no friends anymore.

My other client is being abused by her boss. It is common for a workplace bully to target the most conscientious and capable worker. I asked if this might be happening. She said yes, that he was abusing her and the other good workers, but that the lazy workers were allowed to do what they wanted, whilst the conscientious workers were overworking to take up the slack. Both my clients were confused. They were both trying to do better in an attempt to stop the abuser from abusing them.

Why are victims of one-sided power and control so confused?

My two clients today are generous, intelligent and caring. The woman whose husband is controlling her has tried over her very long marriage to help him manage money. But he refuses to learn how, he refuses to allow her to take charge of it, he refuses to take advice from financial experts. He has lost most of their savings because of his ignorance and selfishness. He is always determined to do what he wants, when he wants, how he wants. I have met many women who have had the exact same experiences. Over the years these women have tried to get their partner to take responsibility for his aggression, his controlling, his abusiveness, his unkindness. Today my client was extremely distraught about her feeling of failure. She has never found a way to actually engage him in a conversation that would enable a resolution. This is a common experience for victims of one-sided power and control.

The victim tries many strategies to be heard

The bully at work and the bullying husband both refuse to take any responsibility for their behaviours. In the case of the woman whose husband is controlling her, she has tried yelling at him. She has tried getting him to see logic. She has often confronted her husband with requests that he not abuse her, not control her. But he always claims everything he does is right and justified. If she stays silent and lets him control her she becomes depressed, she loses herself. If she asserts herself, he gets angry and enraged and creates fear in her. No matter what strategy she use, he refuses to take responsibility for his behaviours, and refuses to consider her wellbeing. This is not just the experience of one woman. She is echoing the confusion of thousands of women who have a husband or male partner who is determined to get his way at all costs. She is experiencing physical health problems as a result of the abuse. This too is a common effect of being incessantly controlled. His behaviours were particularly bad last week, so one of her health problems became worse. My client, who is being victimised by her boss, is afraid of going back to work. She had to take a week off because she feels fear.

Many victims ask for their needs to be met

Lots of female victims of one-sided power and control continually ask for their needs to be met. They are not passive. Wives of male perpetrators often try to help their partner see how frustrating his control tactics are. But many perpetrators of one-sided power and control turn a deaf ear to such pleas. Generally those men who behave that way are determined to meet their own needs, not their partner’s. Many female victims will try to explain to their partner how his neglectful behaviours, denigration and mind games affect her. Often women will explain to the man how trapped they feel, how hurt they feel, how they need the safety and the space to be themselves. But such information is often used as further ammunition to further control, manipulate and abuse the female victim.

Victims often say, “No”, “Don’t”, “Stop”

Many women I have spoken to, who are in a one-sided abusive situation, will frequently say, “No” to the abuser. But it is extremely common for those men who are determined to control their partner to infrequently, if ever, respond positively to “No”. Many other women will try to resolve the power and control their partner has over them by arguing. But many of those women say this ends up being a waste of energy, because it does not stop their partner from continuing with neglectful, controlling, abusive behaviours.

Victims may become angry or abusive

The feeling of powerless and frustration that many women experience, because they cannot find a way to be heard, then leads some women to get very angry. Some women have to lie to be able to gain some freedom from the control. Some women become physically aggressive or violent as a way of trying to be heard. This then leads those women to believe they are the same as their abusive and controlling partner.

Some women will become manipulative by getting sick as a way of avoiding sex. However, that strategy does not work for many of those women, as there are some perpetrators who will coerce sex from their wife or partner, whether she is sick or not.

Some forms of control feel worse than others, for example, when one woman’s husband requested that she have a caesarian for his convenience, she became so enraged that she physically attacked him. But this attack was not just because of that one request from him. It was the straw that broke the camel’s back. It was yet another controlling comment (aimed at meeting his needs, to the neglect of hers) after years of neglect, abuse, control and denigration. Many female victims hate themselves when they become abusive themselves. It is very confusing for them.

Many victims silence themselves or become isolated

But some women are afraid of anger – in others and in themselves. Some women do not want to appear abusive themselves so they will silence themselves as a way of dealing with being abused and controlled. They lose contact with friends because their partner has abused their friends, or denigrated those friends in such a way that leaves the woman wondering if her friends are good enough. Some women will simply stop seeing friends as a means of avoiding further abuse and control by their partner. They lose their self-esteem, their confidence. Many women who want to work, don’t work, because their partner has taken steps to stop her. This leads to more isolation. If he has taken her car from her, or “just” taken the keys, this leads to further isolation.

Victims’ multiple strategies tend not to work

Confusion is a hallmark for a victim of one-sided power and control – whether that is a woman’s experience in relationship with her husband, or the experience of someone being bullied at work. Most victims of psychological abuse and control are not passive. Victims resist. Victims fight back. Victims try to be heard. Victims try to make sense of why they are not being heard. Victims continually wonder how to get the abuser to be reasonable, to take responsibility for their actions, to try to see from the perspective of the victim. Victims continually ask for their needs to be met. They try to please the abuser, do as they are told. They rebel and say, “No”, “Don’t”, “Stop”. Victims become angry and aggressive. Yet at other times victims will silence themselves. It often takes 7, 15, 30, or more than 50 years for a woman to give up trying to resolve her partner’s behaviours. Many women feel like failures at this stage. But even then when they give up, they might try again — thinking, “If only I could work out why he does it, why he won’t take responsibility?”

Unless the controller takes responsibility for their behaviours, and takes real steps to change, it does not matter what aggressive, or passive, or assertive strategy the victim of one-sided power and control uses. The victim will never be able to change anything about the perpetrator’s behaviours until the perpetrator takes responsibility.

Safety is paramount for victims

It is important for the victim to take steps to keep herself psychologically and physically safe – whether she stays in the relationship or not. Safety is paramount when it comes to any friend, family or professional who tries to help a victim of power and control. It is vital that a support person understands the deep, complex and contradictory confusion that a victim may experience. The victim is not stupid. There are many reasons for the confusion. It is extremely common that a perpetrator will tell the victim many times, in many ways, that it is her fault, that the victim deserves the abuse and control. These messages may have been expressed to her in very subtle ways over the years of the relationship.

The controller steals the victim’s self-determination, her sense of integrity, her self-worth. It is important for any support person not to try to control her decisions too. If you are a support person, or if you are a victim of power and control – the following messages are for you…

  1. No one deserves to be victimised by a perpetrator of one-sided power and control
  2. One-sided power and control is aimed at confusing the victim
  3. The more confused the victim becomes, the more successful the perpetrator is in trapping the victim in their web
  4. The victim is not to blame
  5. Until the perpetrator of one-sided power and control admits to, and takes responsibility for their behaviours, it is impossible for a victim to feel they have any effect in trying to resolve the problem
  6. Any decisions the victim, or support person, makes should help enhance safety (psychological and physical) for the victim

{ 28 comments }