From the category archives:

Institutional abuse

Abusers gain custody of children

by Clare Murphy PhD on February 20 2010

On this PBS video you will hear children talking about the impact of domestic violence and the failure of the court system to honour their needs and keep them safe. You will also see domestic violence and legal professionals describe the all too common fact that justice is not being done in favour of many many children.

This is a vast problem that reflects the interplay between male abusers’ use of children as weapons against women to maintain power and control, and to maintain what they consider to be their “rightful” position as head of the family. Plus . . . it reflects the support for such abuse by some professionals who are either ill-informed about the realities of psychological control, or who intentionally support men’s right to have power over women and children.

If you need help with child custody issues please read my suggestions here.

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Here I write a review of Dr. Margaret W. Jones’s book about her experience of abuse within church communities.

My first impressions when I received this memoir to review were that it was a heavy long 400-page book with small writing so I thought it better be good! I was surprised that a Reverend had written the foreword, so realised Margaret must have found someone in the church who was not a bully. I thought the foreword was well written and it enticed me to want to read the book. I thought I could learn something – and I did.

In Chapter One titled Vulnerability I read that Margaret had been neglected, physically abused in the house by her father, sexually abused by a neighbour and an uncle, she experienced school bullying, and psychological abuse and ignorance by teachers. The author paints a visual picture of the environment and an emotional picture of the neglect and lack of ability by any adults to nurture and nourish. Her vivid story telling is a major strength of the book. It begins with a story of a child alone, naïve, uninformed with zero wise guidance from any adult. Reading this chapter made me feel very angry and hungry to read what happened next.

The title Not of My Making gave me a clue that Margaret was probably going to describe her experience of being embroiled in abuse of a one-sided nature amongst church members – and she did.

The theme of the book grapples with a belief in a just and safe world within churches and coming to terms with the fact that many church communities are not safe, nor are they just. This book is one person’s life across multiple settings where bystanders support abusers, where those who might ordinarily be considered benign authority figures turn out to condone bullies and never follow through on promises to bring justice for victims.

This book tells a story that could be experienced by any unsuspecting innocent person – male or female – in any community organisation, any workplace, any institution – any place where you think you should expect friendship, safety, kindness, honesty and trustworthiness.

I personally have a poor memory for recalling the storyline in books and movies, but Margaret’s story was so well written and stirred such emotions of outrage that I don’t think I’ll ever forget it. I was frustrated when she was continually up against a brick wall, and joyful when she started to realise that the abuse was not about her being flawed or not good enough, but . . . that the abuse was actually being perpetrated by so-called just people. Her process of discovering this reality was slow and frustrated me greatly because I wanted to see justice done NOW! But that is not reality for many many victims of psychological bullying.

I wondered who the right audience would be for this book. Victims of abuse would find it extremely validating. And this book is important for friends, family or professionals who want to understand what a victim thinks and feels and how they behave in response to abuse – such as endlessly asking the abuser to take responsibility for their actions; self-harm; constant help-seeking from people who want to help, who pretend they want to help but don’t, and who refuse to help. The problem is the victim trusts that ALL people will and do take responsibility for their actions. It took Margaret years to realise this is a myth.

The author’s purpose in writing the book is to have her voice heard in a step towards making religious communities safe places. I think the purpose is only partially met. The main weakness in this book is the lack of analysis throughout the story to explain to the reader why the victim responded to the abuser in the ways that she did and why the abusers (there were many within the church communities) refused to take responsibility for their actions.

Although the author did mention a small number of insightful turning points that helped her, I really wanted more tips for how to recognise, deal with, or stop such abuse. The saving grace here is that the author has provided a bibliography of books that people can read. This list also names books about other themes addressed in the book including: hidden culture of aggression amongst girls; lack of bystander intervention for victims; adoptive families when the experts make things wrong; subtle power of spiritual abuse; how to identify and deal with antagonists in the church; and a book about Sudanese young refugees. Overall I enjoyed every morsel I read and highly recommend the book.

About the author – Margaret W. Jones PhD. Margaret was awarded her doctorate in 1986 from Hofsta University, USA. Her professional background includes extensive work with both severely mentally ill and developmentally disabled clients. Dr. Jones draws from her own recovery from trauma to assist other survivors to thrive. Click this title Not My Making to check out the book at Amazon, or you can find it direct from the author.

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The following is an interview I conducted today with Margaret Jones PhD, who has written a book about her experiences titled: Not of my making: Bullying, scapegoating and misconduct in Churches.

The nub of one-sided psychological abuse and power and control is that it occurs across all social institutions. In fact the trigger that helped Margaret realise what was happening to her was a television show explaining school bullying.

Whilst the abuse Margaret experienced occurred within the context of churches, her story resembles those told by survivors of workplace bullying. Her coping strategies also resemble those of women who experience psychological abuse by their male partners.

Church of good shepherd

Clare: What were the tactics of bullying, scapegoating, misconduct and psychological abuse that you experienced as the target of those tactics?

Margaret: My adversaries refused to talk directly to me about their complaints. Instead they gossiped with each other about me. They shunned me during social events such as coffee hour but made a big show of coming over to me during church services to hug me even when I told them I didn’t want them touching me. They also carried stories to the minister who then chastised me. Eventually they initiated church discipline procedures against me and ousted me from church.

Clare: At what point did you actually define what was happening as psychological abuse?

Margaret: The abuse began in 1993 and went on for 10 years. I was slow to figure it out. Somewhere near the end of that time, Stossel (a TV magazine reporter) had a television shot on school bullying. That was when I realised not only that I was being bullied, but that it wasn’t my fault.

Clare: I was interested to read in your book at the point where you were really starting to understand what had been happening to you over those years, that in order to forgive, survivors of abuse first need to blame their perpetrators and not themselves. But, like survivors of domestic violence, it can take years to understand the dynamics of the behaviours from people you love and trust. How did you respond in the immediate moment back before you really understood you were being abused?

Margaret: I kept trying to find out what was wrong so I could fix it. I tried to get the people involved to talk to me about it.

Clare: How did you cope in the days/weeks after the abuse?

Margaret: Not well at first. I was anxious, suicidal and fought strong urges to self-harm. I sought counselling and began journaling. I also began reading everything I could find on church conflict and bullying. I corresponded with some of the authors of those books. I also joined some online support groups for survivors. Once I realised I was being bullied and it wasn’t my fault I fought back more effectively. Since my adversaries wouldn’t leave me alone I filed a professional liability claim against them. Fighting back really helped. Writing “Not of My Making” also helped me to figure things out and heal.

Online support groups Margaret recommends as helpful include http://christiansurvivors.com/ and http://www.advocateweb.org/index.php.

Clare: What type of people in the churches psychologically abused you?

Margaret: People bully in churches for the same reasons they bully everywhere. I think if you are more concerned with maintaining appearances and don’t believe in expressing anger directly you are more likely to use back room type of tactics. Also, if you are prone to jealousy and aren’t willing to admit you have “negative emotions” or that you sin like everyone else you are more likely to bully. Often people who bully are trying to protect or gain status and power. One way to achieve power is to defeat someone who is perceived as competent or having status. I think my adversaries were trying to promote their own agendas. By attacking me at Murray church they avoided discussing my concerns. At FXUU church my interest in Christianity was a direct threat to those who wanted to promote neo-paganism. At Immanuel I think there was a lot of jealousy. Pastor Karen whose own marriage was failing resented my successful marriage to Lyndon. Others resented my affluence and professional status. There was also a lot of prejudice about women and race (Margaret is married to a Black Trinidadian man). I think they succeeded in consolidating their power and status while strengthening the cohesiveness of their clique. That is why they had no need to talk to me and negotiate.

Clare: In what ways do you think (a) being a woman, (b) a woman with a PhD, and (c) a white woman married to a black man related to being abused?

Margaret: Because they made me different. And there’s a lot of social psychology research into how people treat minorities and women. If a minority or a woman matches their stereotype, and their behaviour matches that stereotype, they will be liked. But if their behaviour doesn’t match the stereotype they will be disliked.

Clare: What kind of support mechanisms existed that made it easy for the bullies to bully in the first place, and made it easy for them to continue their campaign of psychologically abusing you?

Margaret: The church leadership both within the congregation and in the denomination supported the bullies. The leadership was assumed to be right and good by virtue of their position. They were able to hide what was going on and/or distort information. There was no policy and procedure to bring a complaint or to ask for mediation by a disinterested party.

Martinborough Church

Clare: What kind of help from family, friends or professionals did you find most helpful?

Margaret: Therapy was essential – it was different from other experiences – because Steve (my therapist) lived through it while I was living it. Being believed was essential. My husband, during the FXUU church thing, was very supportive. He read me a poem about a wife who’s been abused and what it’s like at midnight. He was vigilant at night about where I was at emotionally and what I was doing – also during the day when he was concerned I was suicidal.

Clare: What kind of help from family, friends or professionals did you find detrimental?

Margaret: Comments such as, “You should just get over it and move on”. Refusal to talk about it. Psychologists are not well trained about this issue, or they approach it totally wrong. They don’t know their social psychology enough to understand the interactions. Psychologists think the client is misperceiving it. But I was right about my intuitions.

People still say, “What part of this was your fault?’ and I answer, “That I trusted the wrong people”. Psychologists say both parties are at fault. Mutuality is the belief in a “Just World” – that belief blinds people to evil. It may be person “a’s” fault, or person “b’s” fault or it may be both. In each case you have to investigate the reality – but that requires work – so people just walk away. They think, “If I can say it’s both their faults I can just walk away from both of them.”

Clare: Why do you think the bullies chose you as a target, and not others?

Margaret: Same reason they did in the schoolyard. I was short, introverted, competent and intelligent. I also didn’t know how to fight back. I was too nice and not aggressive enough. I think bullies test the waters and see how far they can go. For instance in the early grades school bullies choose targets randomly. By middle school they have figured out who won’t defend themselves well and who lacks allies. Bullying is a way to knock out the competition. My professional status and willingness to share my beliefs and opinions also made me visible. They perceived me as a threat to their own agendas.

By fighting back and aggressiveness I mean that, if criticised, I would think, “They must be right”, “What can I do to fix it?”– rather than a more appropriate response, “You’re wrong.” So I mean assertiveness.

Clare: Looking back, what would you now say are the warning signs that someone should look out for so they could define what is happening to them as psychological abuse – and not blame themselves?

Margaret: I am finding this one hard to answer. I think you need to pay attention to how people talk or don’t talk to you. Do they make comments that leave you feeling inadequate? Do they criticise or put you down especially in front of others? Do they give unsolicited advice? Do they continue to do things that make you uncomfortable even when you have asked them to stop?

Clare: Given everything you’ve learned from your experience of psychological abuse, how do you deal with it differently now?

Tauranga Historic ChurchMargaret: First there is a change in mindset. I no longer worry about whether someone likes me or not. I ask myself if I like them and pay more attention to whether they reciprocate offers of friendship. I stay away from people who don’t think it is okay to express anger or who confused feeling anger with behaviour. I am also more willing to be aggressive if I think it necessary. I will push back in some way. I won’t let put downs go by without responding to them. I talk to others about it and seek allies. It is important to have allies. You can see this in the way I have handled some negative reviews of my book. I have written blog posts about it. I also am more observant of other people’s behaviour in group settings.

For instance, in my current church, power is handled very differently. Initiative from church members is encouraged. Things are not so top down. I also read the church constitution before I joined and noted that the constitution included a structure for dealing with complaints. The minister at the church where I am now has the view that any complaints should be made openly to that person, that you should have the nerve to say it to them, or not say it at all. Whereas in one of the churches where I experienced abuse, Pastor Karen had all sorts of reasons why it was okay for people to go behind my back to her.

Clare: What advice do you have for others about the most effective strategies they could use to cope if they find themselves embroiled in a pattern of being psychologically abused?

Margaret: Assert yourself when unfairly criticised. Learn verbal self-defence tactics. Find allies and don’t be silenced. Talk to as many people that will listen about what is happening. There is a risk if you stay. If your adversary is very powerful they will find a way to silence or run you out. If the leadership condones gossip and bullying – for your own sake, you need to leave. I should have left earlier and found a healthier church. Nothing I did was going to change things. I didn’t have enough power.

. . . . .Knox Church Dunedin

Although this is the end of my interview with Margaret, I am half way through reading her book Not My Making and intend posting a review of it in October. It is a very personal story of what happened to her and how she made sense of the insidious, often subtle, sometimes obvious psychological abuse across time. Meantime it is available from the publisher or at Amazon.

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Power and control: Lawyer-client relationship

by Clare Murphy on June 27 2009

A power and control wheel has been developed as a tool for recognising abuse and psychological assault by lawyers against their clients. This Lawyer-Client wheel was motivated firstly by the book Lowering the Bar: Lawyer Jokes and Legal Culture by Marc Galanter, and secondly, by the State Bar of Texas ethics rules (which reflect ethics rules for lawyers across USA generally).

Marc Galanter made a point in his book that lawyers are widely mistrusted by non-lawyers in many societies, and their victims are afraid to speak out loud because of fear of retaliation. But their need to vent is so great that people use humour to express their outrage, and this humour serves as a safe cover. When challenged, the joke-teller can say, “I was just joking!”

Power and Control: Lawyer-Client Relationship Abuse and Psychological Assault Wheel Diagram:
PowerControlWheelLawyerClient

Power and Control: Lawyer-Client Relationship Abuse and Psychological Assault Tactics:

Using Coercion and Threats
• making or carrying out threats to do something to harm the client
• threatening to withdraw as counsel of record on the client’s case
• threatening to commit incompetent or unethical practice by violating the State Bar disciplinary rules of professional conduct
• threatening to request the court to order a psychological evaluation of the client without just reason
• ambushing and railroading the client to prevent informed decisions
• exaggerating the harmful outcomes to the client
• pressuring the client to accept a plea deal offer
• pressuring the client to do illegal things

Using Terrorism and Assault
• making the client afraid by using looks, tones, demeanors, gestures, actions
• staging temper tantrums
• violating rules of politesse; rules of orderly, fair meetings; and the State Bar ethics code
• displaying weapons or other objects or images of violence
• terrorizing the client
• sadistically manipulating the client
• psychologically assaulting the client

Using Emotional Abuse
• putting the client down
• making the client feel bad about herself or himself
• calling the client names
• making the client think she or he is crazy
• playing mind games
• humiliating the client
• making the client feel guilty

Using Isolation and Guilt
• isolating the client and forbidding client to consult with other lawyers without permission
• using presumed guilt or suspicion of guilt of client to justify abuse
• using private meetings instead of telephone, mail and email communications
• refusing to state the purpose of meetings

Minimizing, Denying and Blaming
• making light of the abuse and not taking client’s concerns about it seriously
• saying the abuse didn’t happen
• shifting responsibility for abusive behavior
• saying the client caused the abuse

Using Information Abuse
• misrepresenting the experience and specialized knowledge of the lawyer
• using asymmetric information to mislead the client
• preventing client from seeing all the evidence
• providing insufficient information for client to make an informed decision
• using misrepresentation, double-talk, stonewalling and obfuscation to prevent informed decisions
• not informing the client about public access to the case file at the Court house
• refusing to communicate, explain and clarify in writing
• failing to disclose State Bar ethics rules existence and contact information

Using Attorney Privilege
• acting like the boss
• treating the client like a servant
• making the big decisions
• ignoring client’s instructions, decisions and best interests
• failing to get client’s consent
• being the one to define lawyers’ and clients’ roles
• not writing a fee contract
• preventing preview of contract before signing
• making unilateral changes to contract after initial agreement
• using vague, ambiguous, ineffective language that protects the lawyer but not the client
• refusing arbitration

Using Economy Abuse
• making the client pay more money
• not refunding client’s money if not used for the stipulated purpose or if not earned
• using bait-and-switch tactics after receiving advance fee payment

The wheel is available for reprinting and distribution for non-commercial purposes. You may download the pdf of the wheel and the complete list of tactics from the originators of this wheel here. Or, you can see the welcome page that discusses the making of the wheel and provides other useful links here.

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